Torch uses an advanced keyword search to ensure that auto-responses are not included in the "replied" folder of Torch. We are improving this system to daily to account for more unusual auto-reply emails.

While it is possible for Torch to miss one or two unusual auto-responses, the vast majority of them will be filtered out and considered to be not-responded to (unless they have also sent a seperate reply.

Have an example of an email that Torch wasn't able to filter through? Feel free to forward that email to (removing any sensitive information) and we will use that format to improve our recognition process.

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